People often feel relief and peace of mind once their arrangements are put on paper, and kept in our file. We recommend the person advises their solicitor and next-of-kin that the plan is made, and they do find reassurance in knowing that their instructions will be carried out as they wished.
The points to make are in regard to what coffin, clothes, church, hymns, flowers and grave choice. There might be specific readings, poems, people involved, donations for charity or other notable requests also.
Occasionally the person making the plan will ask us to take payment for the funeral. In these circumstances we lodge the monies to a specific company Credit Union account, where it will be available to pay the expenses when required. The only cost we cannot include in this situation is the purchase of a new grave.